Complaints of bookmakers - Bookmaker Ratings

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This page is where we publish all of the complaints - regarding bookmakers - that we've received. For security reasons all personal data has been removed. In addition to publishing complaints, we also share information regarding our dealings with bookmakers. For example, you will be able to find out which complaints have been solved, processed, or rejected.

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List of complaints Complaint statistics

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Complaints about bookmakers

Receipt of complaints for the period

Payout delay - 9000 EUR 1xBet India - 5 Июля, 2025

Dear 1xBet Support Team, I am extremely disappointed with the ongoing issue related to my pending withdrawal of ₹9000. Despite sharing the UTR details, bank confirmation, latest bank statement, and a signed letter from the bank, I am continuously receiving the same response, without any resolution. This is unacceptable, as my bank has clearly confirmed that the amount has not been credited. I have re-attached the updated bank statement and the official letter for your reference again. Please escalate this matter to your Payments Department Head or Senior Resolution Team. Details: 1xBet ID: 471045207 Withdrawal Amount: ₹9000 Withdrawal Date: 21/06/2025…

Groundless EUR 9 K

Payout delay - 375 USD 1Xbet - 17 Мая, 2025

I have requested withdrawl of funds in INR. 30,000 Indian rupees because I am in India and I am wrting this because no resulution is provided. They say the transaction is successful, they are giving me UTR number, but no such amount is credited to my bank account. I have submitted my bank statements, bank call audio recordings but still they won't give my money. I am deeply sadened by this. If i loose money gambling, then its okay because it was a choice. But 1xbet not returning my money which i havr not betted, is wrong. Very wrong. Their…

Groundless USD 375

Balance confiscation - 291.34 USD - 10 Мая, 2025

I have money on my bonus but I cannot withdraw it , it shows 0.10 on my withdrawal please help.

Groundless USD 291.34

Other - 1500 USD Batery India - 16 Апреля, 2025

₹1500 was successfully debited from my bank account on 29th March 2025 at 11:56 PM UPI Reference Number: 508835319045 It has not been refunded to date And my account with Battery Bet has not been credited 20 Days Now They Are Saying Money Not Received BatteryBet Account number: 45304224 Request Number #15759812

Groundless USD 1.5 K

Other - 1500 USD Batery India - 16 Апреля, 2025

Deposit Pending more then 1 month they denying not received any payment still i share my bank statement

Groundless USD 1.5 K

Other - 15089527 USD Batery India - 7 Марта, 2025

Sir meri payment 1 month se pending hai par koi solution nahi hua h abhi tak please help and solve this problem battery bet se diposit kya tha

Groundless USD 15.1 Mln

Support - 1136 USD Rajabets India - 28 Февраля, 2025

Team, I newly joined rajabets, i deposited money and started playing, after almost 3 days of play, they blocked me to play by restring my max and min bet limits. Now when i try to withdraw amount they asked to verify account by providing documents. Its been 13 days, I have submitted verification documents ,but they have not even processed it, it's in waiting stage, and upon asking there support team says they can't interfare with verification team, and can't provide a timeline. I am worried they are not going to complete my verification anymore. And top of that they…

Groundless USD 1.1 K

Balance confiscation - 81.09 USD - 16 Сентября, 2024

Hello sir please help am deposit 6800₹ in batery bet app but not received and am created request in baterybet app but administration no response request number is 12555487 and my baterybet account number is 38932893 please check and solve this issue Phele b mere sath aeesa huaa thaa maine jab yeh complaint dali toh mere paise aa gy thee mujhe apke uprr trust h ap meri help jldi se jldi kro gy thanku sir

Groundless USD 81.09

Other - 2000 USD Batery India - 16 Августа, 2024

Why are not credited deposit my money to my account sir I kindly request sir refund my money

Groundless USD 2 K

Other - 2000 USD Batery India - 14 Августа, 2024

So please I request him sir please refund my money to my bank account or deposit my money to my game account sir I am going to complain RBI and police station

Groundless USD 2 K

Payout delay - 500 USD - 5 Июля 2024

you guys don't even reply to anyone then why the complaint

Groundless USD 500

Payout delay - 500 USD Batery India - 2 Июля, 2024

Tumlog, I am very motherfucker and fraud, till now how much money has been spent on your mother, you guys are not returning the money, you guys

Payout delay - 600 USD Batery India - 1 Июля, 2024

Why you are not credited my money to my account

Payout delay - 300 USD Batery India - 1 Июля, 2024

Brother, I am not able to understand why you guys are not crediting the money

Payout delay - 1800 USD Batery India - 30 Июня, 2024

You guys are cheating us, neither are you crediting our money nor are you depositing it

Other - 322 USD Batery India - 15 Апреля, 2024

Payment made but deposit not completed amounting to 27000 inr

Payout delay - 82.67 USD - 24 Января, 2024

Name basri Surname Akinci Id 402616699 Payment amount 2502 Payment date 19.01.2024 Payment bank Akbank Payment method: instant haval3 Buyer name is Ali er Akbank reference number 042642501270 Receipt account transaction It immediately says that my money transfer has arrived, but it is not reflected in my account.

Balance confiscation - 1246.59 EUR - 17 Декабря, 2023

Hello! I am contacting you because I need your help. The 88mansion bookmaker confiscated money from my account. At that moment, I had 1246.59 euros in my account. I opened the account on November 5, 2023. In that period, I made 2 deposits totaling 990.52 euros (payment was made via crypto). My profit is approx. 256 euros. I was accused of having multiple accounts and of being involved in some kind of syndicated betting for the purpose of obtaining bonuses. The current balance in my betting account is 356.44 euros. But I don't know how they calculated that amount? First…

Account suspended - 7900 USD - 18 Ноября, 2023

Favbet.com scammers block accounts and don't pay money!!! I had 7900 USDT left on my account, they blocked my account and took my money! Help me!!!

Balance confiscation - 3400 USD - 17 Ноября, 2023

On November 15, I received the following message from wallacebet: Dear mykhaylo We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of 3400CA$ has been removed from your balance due to the breach of the following Terms & Conditions and Promotional Term and then copied and pasted all the terms and conditions that are on their website. I have not violated anything at all, and I am ready to prove it.

Support - 2500 EUR Mostbet - 13 Сентября, 2023

Hello. I registered in this company and completed all the steps to complete my profile. I only have to confirm the phone number, and because of the embargo in our country, I do not receive any confirmation code messages. I emailed support more than 10 times and every day they take my ID number and my phone number but do nothing. My problem is the withdrawal time. The site says to confirm your phone number. They only promise and do not respond to emails even now. Please help me

Processing EUR 2.5 K

Other - 1 USD - 11 Сентября, 2023

I don't want to receive any mail from your site again, stop sending me notifications on my email

Account suspended - 20 USD - 26 Августа, 2023

The money is not enough

Payout delay - 3514.4 RUB - 15 Мая, 2023

Добрый день, мой аккаунт в приложении 1хstavka √ 53683203, с которого не могу вывести денежные средства 3514,40 рублей(пишу повторно, ранее в заявлениях пропустил номер счета банковской карты). Заявления 2 шт на выплату денег с игрового счета заполнил и отправил 28.04.2023 заказными письмами в г. Санкт-Петербург и г. Брянск. Предварительно отправив букмекеру на почту [email protected] фото заявлений для проверки(в ответе подтвердили, что все верно). По трек-номеру в г. Брянск заказное письмо вручено получателю 10.05.2023, а в г. Санкт-Петербург вручено 12.05.2023. Деньги по сегодня 15.05.2023 также висят на игровом счете в приложении. С почты [email protected] ответили:"Ожидайте, деньги поступят вам по банковским реквизитам,…

Balance confiscation - 1200 USD Coinplay - February 28, 2023

What happened: After playing for 2 weeks on the site i managed to get a balance of around 1300 USDT, which were conficasted when i tried to withdraw 900 USDT, i was told via email this "We want to inform you that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions. You can withdraw the deposited sum only." Amount Scammed: 1300 USDT Payment Method: Crypto Proof of Payment: https://imgur.com/a/VqDJWpQ PM/Chat…

Rejected USD 1.2 K

Other - 2000 UAH - January 11, 2023

I send money via card on 09.01.2023 10:02 for amount of 2000uah Deposit is not performed. I contacted support, gave all info like receipt, exact time etc... They created issue #2325967 somewhere internally and that's all. After that every time I contact support I get same template answer: "Запрос был передан специалистам, для уточнения информации понадобиться время. Обратитесь в чат с консультантом позднее. При обращении укажите номер Вашего тикета и опишите суть обращения." And that's all, money never came to my account

Account suspended - 1500 USD - December 30, 2022

I have been answering support requests for nine months. They keep asking for the same documents over and over. They dont want to pay out

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